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How To Clear Cache and Cookies

TradersPro Support
  • Updated

Internet Explorer®

Delete Cache

Take the following steps to delete the cache in Microsoft Internet Explorer® 9, 10 and 11:

  1. Click Tools or the gear icon.
  2. Click Internet options.
  3. Click Delete... under the Browsing history section.
  4. Uncheck all boxes except Temporary Internet files.
  5. Click Delete.
  6. Click OK.
  7. Close and relaunch the browser.

Delete Cookies

Take the following steps to delete cookies in Microsoft Internet Explorer® 9, 10 and 11:

  1. Click Tools or the gear icon.
  2. Select Internet options.
  3. Click Settings under the Browsing history section.
  4. Click View Files to open the cookies folder.
  5. Use the Search Temporary Internet Files 
  6. Delete the cookies that show on the search.
  7. Close the Temporary Internet Files window.
  8. Click OK.
  9. Click OK.
  10. Close and relaunch the browser.

Edge®

Delete Cache

Take the following steps to clear the cache in Edge®:

  1. Click the More ••• button on the upper-right side of the browser.
  2. Click Settings.
  3. Click Choose what to clear under Clear browsing data.
  4. Click Show more.
    Note: If this has already been clicked, it will say Show less and more options will be available below.
  5. Uncheck all options except Cached data and files.
  6. Click Clear.

Delete All Cookies

Take the following steps to delete all cookies:

  1. Click the More ••• button on the upper-right side of the browser.
  2. Click Settings.
  3. Click Choose what to clear under Clear browsing data.
  4. Click Show more.
    Note: If this has already been clicked, it will say Show less and more options will be available below.
  5. Uncheck all options except Cookies and saved website data.
  6. Click Clear.

Chrome®

Delete Cache

  1. Click the Chrome menu button.
    Note: The button is on the upper-right of the browser and is indicated by three dots.
  2. Select More Tools.
  3. Select Clear browsing data.
  4. Click Advanced.
  5. Select All time from the Time range drop-down box.
  6. Check the option Cached images and files and uncheck all other options.
  7. Click CLEAR DATA.
  8. Close and reopen the browser.

Note: There are alternate ways to access Clear browsing data. Press Ctrl + Shift + Del or enter chrome://settings/clearBrowserData into the address bar and press Enter.

Delete Cookies

  1. Click the Chrome menu button.
    Note: The button is on the upper-right of the browser and is indicated by three dots.
  2. Click Settings.
  3. At the bottom of the page, click Advanced.
    Note: If Advanced is already selected, additional options will be available below it.
  4. In the Privacy and security section, click the Content settings.
  5. Click Cookies.
  6. Click See all cookies and site data.
  7. Delete all the cookies.
    Note: You can also click REMOVE ALL SHOWN below the search box and click CLEAR ALL.
  8. Close all Chrome browsers and reopen.

Note: There is an alternate way to access the Cookies and site data window. Enter chrome://settings/siteData into the address bar and press Enter.

Firefox®

Delete Cache

  1. Click the Open menu button (three bars) in the upper-right corner.
  2. Click Options or Preferences.
  3. Select Privacy & Security on the left-hand side.
  4. Click Clear Data.
  5. Uncheck Cookies and Site Data.
  6. Check Cached Web Content.
  7. Click Clear.
  8. Close and reopen the browser.

Delete Cookies

  1. Click the Open menu button (three bars) in the upper-right corner.
  2. Click Options or Preferences.
  3. Click Privacy & Security on the left-hand side.
  4. Click Manage Data on the right pane.
  5. Enter Lexis or Nexis in the Search box and press the enter key.
  6. Highlight the cookie you wish to delete.
  7. Click Remove Selected.
    Note: You can also click Remove All Shown at the bottom of the window.
  8. Click Save Changes.
  9. Click OK on the Removing Cookies and Site Data window.
  10. Close and reopen the browser.

 Safari®

Note: You may need to enable the Develop menu. Take the following steps to enable the Develop menu:

  1. Click the Safari menu and select Preferences.
  2. Click the Advanced tab.
  3. Check Show Develop menu in menu bar.

Delete Cache

  1. Click the Develop menu.
  2. Select Empty Cache...

Delete Cookies

  1. Click the Safari menu in the upper-left corner of your browser.
  2. Click Preferences.
  3. Click Privacy.
  4. Under Cookies and website data, select Details or Manage Website Data.
  5. Enter Lexis or Nexis in the Search box and press the enter key.
  6. Click Remove to delete a single cookie or Remove All.
  7. Click Remove Now.
  8. Close the Preference window.
  9. Close and relaunch the browser.

 

 

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